Shipping policy

Processing time. Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays). You'll receive a confirmation email right after checkout and a shipping email with tracking as soon as your order leaves our supplier's warehouse.

Delivery time. Standard delivery takes 6–10 business days within the contiguous United States. Orders to Alaska, Hawaii, and U.S. territories may take a few days longer.

Shipping cost. Shipping is free on every U.S. order. The price shown at checkout is the final price — no surprise fees at the door.

Tracking. Every order ships with tracking. If your tracking number shows no movement for more than 5 business days, email us at karlidcomm@gmail.com and we'll look into it the same day.

Delays. We work directly with our manufacturing partners, which keeps prices low but means occasional carrier or customs delays outside our control. If your order can't ship within the window above, we'll email you before the deadline with your options: wait for the shipment, or cancel for a full refund. We won't leave you guessing — that's our promise, and it's also what federal mail-order rules require of us.

Wrong address. Please double-check your shipping address at checkout. If an order is returned because of an incorrect address you provided, we'll reship it at cost or refund the product price minus our shipping expense — your choice.